It's not just what you say, it's how you say it
In face-to-face communication, it's not only what you say that matters, but also how you say it - the way you look, sound, and act. This practical course takes the guesswork out of effective communication and demonstrates how to improve face-to-face communication skills. You will learn how to say what you mean, describe feelings, and deal with difficult communication situations, all in a professional manner. Through hands-on participation you will acquire tools and techniques you can apply immediately back at work.
Following this course you will be able to:
Event Id: 186172, , 09/13/2012 - 09/13/2012, Continuing Ed & Conference Ctr, See monitor for room assignment; - 1890 Buford Ave, St Paul, M