• For Administrators:
• Admin Registration
• Admin Reports
• New Admin Reports

Implementing Process Change

No matter how we strive to improve business processes, our business will not benefit unless these changes are accepted. Implementing process change is difficult because most people are intrinsically resistant to change, especially when they don't see the immediate benefit. Winning widespread support for process changes and methodologies requires a powerful combination of "soft" skills and "hard" skills.

This course presents a practical, how-to approach that integrates these skills. For organizations that are investing significant financial capital in new technology or significant political capital in process improvement or reengineering, this is an essential course that will help your organization realize its vision for the future.

Following this course you will be able to:

• Develop a strategic program for improving business performance
• Develop a communication plan to sell and reinforce the new process vision
• Staff and facilitate process or technology implementation teams
• Recognize systemic changes needed to institutionalize improved process performance

Event Id: 185920, , 12/11/2012 - 12/12/2012, Continuing Ed & Conference Ctr, See monitor for room assignment; - 1890 Buford Ave, St Paul, M

NOTE: New Registration Process

When you click the Login/Create Account button below, you will be directed to a Web page asking you to log in to your University account. If you have not previously set up an account, simply click the Create a new guest account button to create your Internet ID (using your current e-mail address) and password.

If you have a University account but have forgotten your password, click the Trouble logging in? link on the next page.

University staff should log in using their Internet(x.500) ID and password.

Login/Create Account