Improve management effectiveness

All organizations are made of interrelated and interdependent sub-systems such as employees, teams, departments, divisions, subsidiaries, who all need to work together to achieve organizational goals. The organization also has to interact with various external "systems" such as suppliers, customers, shareholders and government agencies, for example. A manager with a systems view of management will only make decisions after identifying and analyzing how other managers, departments, or customers might be affected by the decisions.

Following this course you will be able to:

• Develop a unified view of how an organization works as a system
• Understand how all processes and tasks within the organization contribute to achieving overall goals
• Implement a high impact, well-integrated and cross-functional systems approach to managing all aspects of the business
• Provide a foundation for a systematic and proactive approach to business process improvement resulting in real and tangible improvements
• Recognize quality standards and regulatory requirements with which you need to comply