Understand your role and responsibilities as a manager

Managers need a solid foundation in the key functions of management - planning, organizing, leading, and controlling - to meet management challenges. This practical course examines these functions and translates them into the skills needed to perform successfully. You will learn how to take a "situational approach" to leadership-that is, how to choose a leadership style that is appropriate and effective for the situation. Using the Leader Behavior Analysis II (LBAII), you'll also gain an understanding of how others perceive and experience your style. This course is designed for managers who want to increase their personal effectiveness and the performance of their work groups.

*Prerequisite for other courses in the Essential Management Certificate

Following this course you will be able to:

• Understand your role and responsibilities as a manager
• Set goals, establish standards, and measure performance
• Manage time and meetings effectively
• Delegate to achieve results
• Use situational leadership in your work setting
• Develop and coach your staff